Sunday, January 18, 2009

PBX Phone Systems - Call Answering Service

Incorporated with a number of quality features, a PBX phone system with call answering services is an ideal solution for professional handling of calls. This sophisticated phone service enables you to operate your business from anywhere. Even those who are busy moving about can communicate with their clients, anytime.

Effective Call Management Facility

A PBX phone system effectively handles telecommunications among the staffs and clients in national and international locations. With rich features such as auto attendant, call transfer, auto-dialing, call forwarding and find-me follow-me services, you can professionally handle all the incoming calls to your workplace. Multiple call transferring is possible in this phone system that functions with the aid of a hosted server. Wherever you are, you can freely communicate with the callers, irrespective of location.

Call Answering Service to Access the Right Person

A PBX phone system never lets calls remain unattended or makes the caller wait for a long time listening to busy signals. This phone system is equipped with a wide range of menu options such as dial-by-name, dial-by-extension, group dialing and more. The callers are greeted with professional sounding messages during office-hours and non-office hours. Calls are automatically transferred to the particular staff that the caller is trying to contact. Through the find-me/follow me service, the incoming calls will be directed to the user's cell phone numbers or other personal numbers. In case the person is unavailable or busy, the callers can leave their messages in the voicemail box of these auto attendants. With the voice to email service, these messages will be sent to the concerned email IDs.

Configured According to Business Requirements

Small and medium sized business owners prefer to project a better image of their businesses. Hence, a PBX phone system that has all the functionalities of an expensive standard phone system in the offices will be a welcome feature, especially since it comes at economical rates. The great advantage of such a system is that it can be configured according to your particular business requirements.

AccessDirect, a leading communication service provider in the US, offers PBX phone systems with call answering service. Our PBX telephone systems are available for small and medium level businesses.

Article Source: http://EzineArticles.com/?expert=John_K_Kinskey

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