WhatsApp on web: 5 things it can’t do

NEW DELHI: With more than 700 million monthly active users, there's no doubt that WhatsApp is one of the largest mobile-focused messaging service. A large number of these users have been demanding a PC interface for the service to stay connected with their favourite people even when they switch devices. After a long wait, WhatsApp has finally introduced a way to access the service on a PC. However, there are several limitations attached to it as the interface is limited to a web browser.

Here are five limitations of WhatsApp for web...

1. It doesn't support iPhone: WhatsApp for web essentially syncs messages between your smartphone and browser via its servers. At this time, the service does not support the iPhone. According to WhatsApp it's unable to provide the web client to iOS users due to Apple's platform limitations. Reports indicate that it intends to support the iPhone in the future but till then, if you use WhatsApp on an iPhone, you'll need to peep into your phone every time you get a WhatsApp message even if you're in front of your computer.

2. Needs your phone to be on and connected to the internet: After pairing your smartphone with WhatsApp's web client through a QR code image, you'll be able to send and receive messages through your browser. But what if your phone loses the data connection or runs out of charge? Sadly, the WhatsApp web version will also go offline. Your phone needs to stay connected to the internet for the web client to work.

3. Doesn't support browsers other than Google Chrome: WhatsApp's web interface only supports Google Chrome. So if you use Firefox, Safari or Internet Explorer, you're out of luck. A number of IT environments restrict the use of applications not approved by admins. If you're part of one and can't use Chrome, you'll not be able to use WhatsApp for web. WhatsApp's justification is that Chrome's push technology is better.

It's surprising that the service doesn't support Internet Explorer given Microsoft's investment in Facebook which owns WhatsApp. Also, it's worth pointing out that Google (the developer of Chrome) competes directly with Facebook.

4. You can't block users: To block users, you still need to go to the WhatsApp mobile app. The number of spam messages on WhatsApp has gone up considerably and the only way to deal with these, is to block their number. Unfortunately, the web version does not offer the block feature.

5. You can't create and leave groups: While you can send and receive messages from groups you're a part of, the WhatsApp web client doesn't let you create new groups or leave existing ones. You also can't send broadcast messages via the web client.

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Government plans free Wi-Fi in 2,500 cities, towns in mega internet push

NEW DELHI: The government will roll out free high-speed Wi-Fi in 2,500 cities and towns across the country over three years and the programme, involving an investment of up to Rs 7,000 crore, will be implemented by state-owned Bharat Sanchar Nigam Ltd (BSNL).

However, the free ride will be only for a limited time, after which one would have to pay for further access, a model similar to what is being offered at airports and other places by private operators. For those having a BSNL or MTNL connection, the switch-over to Wi-Fi will be similar to roaming "at very nominal costs" once the free usage is over.

"The services will begin in the next financial year (2015-16) and we plan to offer these to subscribers of all mobile operators," BSNL chairman and managing director Anupam Shrivastava told TOI here.

The measure seems to be in line with the Modi government's ambitious 'Digital India' programme that aims at boosting internet connectivity across the country. Also, it is being seen as a measure that will give a boost to struggling BSNL, which has been in the red for the last nearly four financial years and suffered a loss of about Rs 7,000 crore in 2013-14. Telecom minister Ravi Shankar Prasad has already listed revival of BSNL and MTNL among his top priorities.

Shrivastava, who recently took over as the CMD of the ailing PSU, said that most of the top cities around the country will be getting the Wi-Fi facility that aims to provide fast internet speed. "The cities where it will be rolled out include Kolkata, Chennai, Lucknow, Dehradun, Hyderabad, Varanasi, Bhopal, Jaipur, Patna, Indore, Chandigarh and Ludhiana."

The BSNL CMD said the Wi-Fi speed will be "of 4G levels" as the company will develop it around its vast optic fibre and cable network. "Around 50,000-60,000 Wi-Fi hotspots will be set up as part of the programme."

BSNL is hoping that a favourable tariff plan offered for Wi-Fi services will help it gain mobile subscribers. Stiff competition from private operators and slow pace of infrastructure upgrades have seen flight of mobile customers from BSNL at a time when its landline base is also shrinking.

"We are sitting on the verge of a data revolution and BSNL has a huge potential here on the back of our landline base and capability. Data capability will be a game changer in the next few years and we will gain a lot through such measures," Shrivastava said.

Data is significant for the PSU's revenues. Data business is expected to generate Rs 1,500 crore out of Rs 13,500 crore revenue estimated through mobile business. "And, of nearly Rs 14,000 crore from fixed line business, half will be through broadband and data services," Shrivastava said.

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