Thursday, March 14, 2024

Did you know from Sangam CRM, you can get a Daily Call Summary Report?

 Did you know from Sangam CRM, you can get a Daily Call Summary Report?

You can get a daily call summary report from Sangam CRM, directly on your Email. (See the image attached).

And this doesn't need Telephony Integration.

The call summary report includes Total Calls Made, Total Duration, No. of outgoing calls, No. of Incoming calls, No. of calls answered, No. of calls unanswered.

Reply to this post, to know how it is done. We will DM the answer on your Skool Chat.




please everyone view these following steps .

In order to receive call reports from sangam CRM,

You need to do 3 Steps. You need admin access to configure this setting.

1. Outbound email configuration (Jump to step 2 if you have already configured this)

2. Setting up the Scheduler

3. Enable Call Logs from Sangam Mobile App (Android Only)

A ) Setting up outbound email settings.

  1. Go to the admin panel in the CRM.
  2. Then search for Email in Search Bar of Admin Panel.
  3. Then click on the email in the admin panel .
  4. Set email provider as SMTP .
  5. Set Sending method as SMTP .
  6. Set From Name as your company name .
  7. Set From email as your email id .
  8. Set SMTP UserName/Email Address as your email id .
  9. Set the password , you have to generate the application password in gmail by enabling the 2 step verification and insert that application password in the password field .
  10. Set the SMTP Mail Server as smtp@gmail.com .
  11. Set Email_Setting.LBL_M as SMTP .
  12. Set SMTP Mail Port as either 465 or 587 .
  13. Set Enable SMTP over SSL should be TLS OR SSL .
  14. Set email schedule configuration there are 2 fields max date and max date range in the max date please check the checkbox and in the Max Date Range please insert 3 in the numerical .
  15. Save and test the configurations .

B) Setting up the scheduler for the report .

1) Go to the admin panel in Sangam CRM .

2 Then in the search bar of the admin panel search scheduler .

3) Then in the scheduler name search bar insert call history .

4) Then in the call history scheduler change the status to active from inactive .

5) Then go to the internal , in the internal go to the actions there is a pencil icon .

6) Then go to custom corn and change it to every thirty minutes or hourly .

7) Then in the parameters are their two digits 15/18 which defines the time of 3 in the noon and 6 in the evening so you can set the timing accordingly on which time you want to schedule the report on your email id .

8) Then you can save the settings .

C) Setting up the call logs in Sangam Mobile applications .

  1. Go to the sangam android application > settings > call > enable the options call logging and auto call logging .
  2. This will automatically log the calls , for that the number should be available in CRM

I have completed the required setting and received the updated email. Kindly review the attached screenshot.

For assistance with configuring call logs, please feel free to contact me at my number: 9825892189. We can schedule a time to address any issues and integrate the call logs report accordingly.

Sincerely,

JMDeS Pvt Ltd

Mehsana"




Friday, January 12, 2024

Understanding LED Lights: A Comprehensive Guide

 

Comprehensive Guide

The Science Behind LED Lights

In today's world, LED lights have become a popular choice for lighting solutions in various settings. Whether it's for residential or commercial purposes, LED lights offer several advantages over traditional incandescent or fluorescent lights. In this blog, we will delve into the fascinating world of LED lights and explore their features, benefits, and applications.

What Makes LED Lights Different?

LED lights, or Light Emitting Diodes, are semiconductor devices that emit light when an electric current is applied. Unlike traditional light sources that rely on heating a filament or gas to produce light, LEDs work based on a completely different principle. They are designed to allow the flow of electrons in only one direction, resulting in the emission of light. This unique property is what sets LED lights apart and makes them highly efficient and long-lasting.

The Advantages of LED Lights

LED lights offer numerous advantages over traditional lighting solutions. Firstly, they are extremely energy-efficient, consuming significantly less electricity compared to incandescent or fluorescent lights. This translates into lower energy bills and reduced carbon footprint, making LED lights an eco-friendly choice.

Additionally, LED lights have an impressive lifespan, lasting up to 25 times longer than traditional lights. This means fewer replacements and maintenance costs, making them a cost-effective lighting solution in the long run. LED lights also do not contain any hazardous materials, making them safe for both the environment and human health.

Applications of LED Lights

The versatility of LED lights allows for a wide range of applications. They are commonly used in residential settings for general lighting, accent lighting, and even decorative purposes. LED lights are also widely used in commercial and industrial settings, providing efficient and reliable lighting solutions for offices, warehouses, and outdoor spaces.

In recent years, LED technology has made its way into automotive lighting, with LED headlights becoming increasingly popular due to their energy efficiency and superior illumination. LED lights are also extensively used in the signage industry, where their bright and vibrant colors create eye-catching displays.

Choosing the Right LED Lights

When it comes to selecting LED lights, there are a few factors to consider. One important factor is the wattage, which determines the brightness of the light. Higher-wattage LED lights produce brighter illumination, while lower-wattage lights are suitable for more subtle lighting needs.

Another consideration is the color temperature of the LED lights. Color temperature is measured in Kelvin (K) and determines the color appearance of the light. Lower Kelvin values result in warm yellowish light, while higher Kelvin values produce cool bluish light. The choice of color temperature depends on the desired ambiance and the specific application.

It's also important to choose LED lights from trusted brands that offer reliable performance and adhere to safety standards. Researching customer reviews and seeking recommendations can help in finding the right LED lights for your needs.

Conclusion

LEDlights have revolutionized the lighting industry with their energy efficiency, long lifespan, and versatile applications. From residential to commercial settings, LED lights offer numerous benefits and are a sustainable choice for lighting needs. By understanding the science behind LED lights and considering the various factors in choosing the right lights, you can make informed decisions and enjoy the advantages that LED technology has to offer.

 
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